Privacy Policy

Effective Date: 07 September 2026

At Boloka, a brand of Green Villa Brands, your privacy is important to us. This Privacy Policy explains how we collect, use, protect and share your personal information when you visit, browse or make a purchase through our website wallok.in.

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1. Information We Collect

When you visit or use wallok.in, we may collect certain information to provide our products and services, process orders and improve your shopping experience.

Personal Information

Depending on how you use our website, we may collect:

• Name
• Email address
• Phone number
• Shipping address
• Billing address
• Other information provided when you contact us or place an order

Order Information

When you place an order, we may collect information related to your purchase, including products purchased, order details, delivery information and payment-related information.

Payment transactions are processed through secure payment service providers. We do not intend to store your complete card, UPI or other sensitive payment credentials on our website.

Technical & Usage Information

We may automatically collect certain technical information when you browse our website, such as your IP address, browser type, device type, operating system, pages visited and general browsing activity.

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2. How We Use Your Information

We may use the information we collect to:

• Process, confirm and fulfill your orders.
• Arrange shipping and delivery of purchased products.
• Communicate with you regarding your orders and inquiries.
• Provide customer support.
• Process payments through our payment service providers.
• Improve our website, products and customer experience.
• Prevent fraud, misuse and unauthorized activities.
• Maintain the security and functionality of our website.
• Send promotional emails, offers or updates where you have opted in or where permitted by applicable law.

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3. Sharing of Your Information

Boloka / Green Villa Brands does not sell or rent your personal information to third parties.

We may share necessary information with trusted third parties when required to provide our services, including:

• Payment gateways and payment service providers.
• Courier and shipping partners.
• Website hosting, security and technical service providers.
• Customer support or communication service providers.
• Government authorities or legal bodies where required by applicable law.

We only aim to share information that is reasonably necessary for the relevant service, transaction or legal requirement.

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4. Payment Information

Payments made through wallok.in may be processed by third-party payment gateways. Your payment information may be handled directly by these providers according to their own privacy and security policies.

Boloka does not intentionally collect or store your complete payment credentials, such as your full card number, CVV or payment passwords.

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5. Cookies

Our website may use cookies and similar technologies to improve website functionality, remember preferences, understand website usage and provide a better browsing experience.

Cookies may also be used by certain third-party services integrated with our website.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

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6. Marketing Communications

We may occasionally send promotional offers, product updates or other marketing communications where you have provided consent or where permitted under applicable law.

You can request to stop receiving promotional communications at any time by contacting us or using the unsubscribe option provided in applicable marketing emails.

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7. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure or destruction.

However, no method of transmission or electronic storage is completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.

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8. Data Retention

We may retain personal information for as long as reasonably necessary to provide our services, maintain transaction and business records, comply with legal obligations, resolve disputes and enforce our agreements.

When information is no longer required for these purposes, we may delete or securely dispose of it, subject to applicable legal and business requirements.

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9. Your Privacy Rights

Subject to applicable laws, you may have the right to:

• Request access to personal information we hold about you.
• Request correction or updating of inaccurate information.
• Request deletion of your personal information where applicable.
• Opt out of promotional communications.
• Ask questions about how your information is being used.

To make a privacy-related request, please contact us using the details provided at the end of this policy.

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10. Third-Party Links & Services

Our website may contain links to third-party websites, payment services, courier services or other external platforms.

These third parties may have their own privacy policies and terms. Boloka / Green Villa Brands is not responsible for the privacy practices or content of third-party websites.

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11. Children's Privacy

Our website is intended for general customers and is not specifically directed toward children. We do not knowingly collect personal information from children for purposes unrelated to providing our services.

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12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website, business practices or applicable legal requirements.

Any changes will be posted on this page along with an updated effective date. We encourage you to review this page periodically.

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13. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

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By using wallok.in, you acknowledge that you have read and understood this Privacy Policy.